QINEANLA™
Privacy Policy
Privacy
Last Updated: September 2026
"Your trust matters to us. This policy explains, in plain language, what information we collect and how we use it."
Company Information
Overview
Our Commitment
At qineanla™, protecting your privacy is as important to us as the craftsmanship of every piece we make. This Privacy Policy describes how we gather, use, safeguard, and share your personal information when you visit our website or place an order.
We believe transparency builds trust. If anything in this policy is unclear, please reach out — we are happy to explain.
What We Collect
Information We Gather
Information You Provide
When you place an order, create an account, sign up for our emails, or contact customer support, we may collect details such as your name, email address, shipping and billing address, phone number, and payment-related information.
Information Collected Automatically
When you browse our site, we automatically receive certain information — including your IP address, device and browser type, and how you interact with our pages. This is done through cookies and similar technologies, explained in Section 06 below.
How We Use It
Purpose of Processing
We use the information we collect for the following purposes:
- Order Fulfillment — to process payments, arrange shipping, and send confirmations and tracking updates
- Customer Experience — to personalize your visit and improve our website, products, and service
- Communication — to answer your questions and, if you opt in, to share new arrivals, promotions, and special offers
- Security & Fraud Prevention — to protect against unauthorized transactions, fraud, and abuse
Data Security
How We Protect You
Encryption
All sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and encrypted by our payment gateway provider.
Access Control
Personal information is stored on secure networks and accessible only to authorized personnel who are required to keep it confidential.
No Card Storage
qineanla™ does not store your credit or debit card details on our servers after a transaction is completed.
Third-Party Partners
Advertising & Marketing
We do not sell, trade, or transfer your personal information to outside parties for their own independent use. However, we work with trusted partners who help us operate our website and reach customers who may be interested in our jewelry.
Certain advertising partners may place cookies, pixels, or similar technologies on our site to deliver relevant advertisements. These partners may collect information about your online activities across different websites over time. Our current partners include:
Information collected by these partners is governed by their own privacy policies. You may opt out of targeted advertising by visiting the links above or adjusting your browser settings.
Cookies
How They Are Used
Yes, we use cookies. Cookies are small files that a website transfers to your device to help recognize your browser and remember certain information. We use three categories:
- Strictly Necessary — required for basic site functionality, such as the shopping cart and checkout
- Analytics & Performance — help us understand how visitors use our site so we can improve it
- Marketing — used by partners such as Meta and AppLovin to show relevant advertisements
Shopify Cookies
For a detailed list of cookies used by Shopify, our e-commerce platform, please visit shopify.com/legal/cookies. You can disable cookies through your browser settings, though some features of our site may not function properly without them.
Third-Party Links
External Sites
Our website may include links to third-party websites or services. These sites operate independently and have their own privacy policies. qineanla™ is not responsible for the content or practices of any third-party site. We encourage you to review their policies before sharing any personal information.
Your Rights
CalOPPA & COPPA
California Online Privacy Protection Act
In compliance with CalOPPA: you may visit our site anonymously; this Privacy Policy is accessible via a clearly visible link; any policy changes will be posted on this page; and you may update or correct your personal information by contacting us or logging into your account. We honor Do Not Track (DNT) signals — when a DNT browser mechanism is enabled, we do not use tracking cookies or advertising technologies.
Children's Privacy (COPPA)
qineanla™ does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us immediately and we will promptly remove that information.
Breaches & Email
Data Breach & CAN-SPAM
Data Breach Response
In the unlikely event of a data breach, we will notify affected users by email within 7 business days and post a notice on our website within the same timeframe.
CAN-SPAM Compliance
We collect email addresses to process orders and send order-related updates. If you opt in, we may also send promotional emails. In compliance with the CAN-SPAM Act: we do not use misleading subject lines or sender information; promotional emails are clearly identified; you may unsubscribe at any time using the link at the bottom of each email; and we promptly honor all opt-out requests.
Changes
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated through a notice on our website. We encourage you to review this policy periodically.
Contact
Questions About Privacy
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the information below.
Room 4018, North Side, 2nd Floor, Building 4
No. 123 Zhongguancun East Road
Haidian District, Beijing, China
Thank you for trusting qineanla™ with your information.